Each year hundreds of our amazing fans get tricked into buying a wristband or print at home ticket from Craigslist, eBay, or a ticket broker site.
Unfortunately, many of these are already used or are counterfeits. Only tickets purchased from one of our distributors are considered valid purchases. Your attempt to save cash will probably cost you more money, a lot of trouble and ultimately will keep you from attending the festival.
And remember, some sneaky people might even try to sell their wristbands to you. However, removal or tampering of a wristband automatically voids it. We check every wristband to make sure it has not been tampered with or removed. You will be caught and you will be escorted directly from the festival.
The Festival has partnered with Bill Express to facilitate convenient purchase of tickets island-wide.
When you buy from Bill Express, you do not get the actual ticket. You get a receipt for your ticket purchase.
This reserves your spot at the Festival.
With this receipt, you will be able to pick up your official ticket, at your convenience, from Will Call locations in Montego Bay, Ocho Rios, Kingston and the venue from January 2.
Details on exact Will Call location will be provided by Dec 31.
Go to the Bill Express location of your choice. See list here.
Tell the agent you are buying tickets for Jazz Fest.
You will be asked to provide your ID, and contact information along with payment amount.
Please note: Bill Express transactions are in JMD only.
Not to worry! We will have your purchase details on file.
Just bring your ID to the Will Call location.
If you used a debit or credit card to buy your tickets, you must bring these as well.
Only the person who bought the ticket can collect the ticket.
And you must show your ID to collect tickets. No exception.
For an alternate person to pick up somebody’s order, the person picking up must provide a copy of the original purchasers ID, A copy (front and back) of the original purchases credit card, a copy of the original purchasers receipt and a note authorizing the person picking it up to pick up the order with nothing blacked out on any of those copies.
This alternate pick up requirement is part of our standard policy and is for verification to prevent fraudulent pick ups and to help thwart scalping/selling to 3rd party/strangers (which we advise to people not to do).
For Bill Express, you need your ID and purchase receipt.
For online purchases, you need your ID, the credit/debit card used to make the purchase and the order confirmation email.
At Bill Express Outlets island-wide starting Dec 8. Other outlets details to be announced.
Wristbands are non-transferable, non-exchangeable and cannot be replaced.
Wristbands cannot be removed and must be worn all three days for entry into the Festival.
Please don’t remove, stretch or tamper with your wristband in any way or you will be denied entry (and that will make us sad).
The following items are prohibited:
We ask you keep the following items at home, for your safety and the safety of everyone here at Jazz and Blues!
Weapons of any kind
Illegal substances (including narcotics) or drug paraphernalia
Framed or large backpacks (larger than a 20 x 15 x 13). Your shoulders will thank us!
Outside food or beverages
Video equipment: No video recording will be allowed
Professional still camera equipment (no detachable lenses, no tripods, big zooms, or commercial use rigs)
Any audio recording equipment
No unauthorized/unlicensed vendors allowed
And remember – BE NICE!
The festival is for all ages; children age 8 & under are free.
Because of limited parking spaces at the venue, parking passes will be sold to VIP weekend and season holders only.
One parking pass per vehicle. These are at a cost of $20.
Detailed planning is in progress to ensure hassle free travel to the Festival.
Details will be posted soon.
Customers purchasing tickets on behalf of others at Bill Express should do the following:
1) Let the Agent know that they are buying on behalf of someone else
2) Provide agent with their name, ID information, email and telephone number
3) Provide agent with the name of the person ticket is being purchased for